Service

CRM Development

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What is CRM Development?

Customer relationship management system is a type of software that helps businesses interact, analyse, process and improve their customer experience by the help of data. The modern CRM applications generally have inbuilt models for machine learning and data processing models.  

Why a CRM?

Companies generally require a CRM to achieve the following

  • Centralize the Data
  • Respond to queries and faults in time
  • Track and Resolve Issue
  • Analyze, Collaborate and Track business health
  • Access Management and Tired Reporting

Frequently Asked Questions

Requirement analysis is a proces of understanding the whole in, out and processing of the system and the interface. The process includes understanding the end user experience business want to deliver, backend users who will be managing the website and understanding the processing which happens inside the system.

Architecture developement is a process of creating an engineered skeleton of a future system. It defines how different parts of the website will be arranged and organised and developeed to achieve the output.

Development is the process where a design & architecture is converted into code to build the actual website. The process involves convesion of pseudo code into programming language to buld the backend and frontend of the website.

Client meetings and feature approval is part of the development and the team collaboratively puts effort to make it happen. 

Testing is done by the dedicated team and it can be done by the users client provides to test the product. 

Deployment is the process of putting the product available to the users. It is done by placing the code on the server. After the code is deployed, the server runs 24X7 to avail the service to the customer.

Client Testimonials