Challenge:
Independent retailers struggled to adapt quickly to digital shopping during pandemic restrictions. ShopLocal aimed to provide a turnkey mobile solution: branded storefronts, real-time inventory syncing, and loyalty rewards, all without huge dev costs.Solution:
We built a scalable mobile platform allowing SMBs to “plug in” their branding, products, and local deals. Our modular approach let ShopLocal roll out new retailer apps in under 10 days—fully integrated with POS and payment gateways. The UX highlighted product discovery, fast checkout, and personalized rewards, helping stores compete with big-box competitors.Our Strategy
RESEARCH & PLANNING
Before starting a project, we carried out a meeting with a client to analyze his business requirements. As the client is not much familiar with our process, we enlightened him about our services and deliverables. We kept the client engaged throughout the process so that he could achieve the expected outcome on time and within budget.
DESIGN
UX
DEVELOPMENT
The Result
- 40% boost in customer retention rates
- 25% YOY sales growth for participating retailers
- 98% satisfaction on app usability (via customer surveys)
- “We didn’t just protect jobs—we made shopping local cool again!” —Sandra M., Director of Partnerships
